Know The Legal Rules Before Access
Our Legal notice explains the conditions that apply when you create an account, submit phone details, use the lobby or request a wallet transaction. Access is provided where local law permits, and you remain responsible for checking whether the service is available to you in Indonesia.
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We may ask you to confirm account details before access or before processing a withdrawal, including when the payment route is DANA, OVO, GoPay, QRIS, bank transfer or virtual account. The account name and payment details should match the information you submit. We keep transaction records
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so we can trace a receipt, investigate a status issue and answer a policy request. If a rule changes or a local restriction applies, we will apply the relevant condition to the account and explain the next step through the support route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.